Store Operations

Store Operations Basics

• GDPR
• Order Management Overview
• Backup Your Store
• Creating an Order for a Customer
• Credit Card Processing
• Customizing the Invoice or Packing Slip

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Order Management

• Enabling Customer Request Cancel Open Order
• Subscriptions Overview
• Sending Partial Shipping Notifications
• How to Convert Quotes into Orders
• Setting up Automated B2B Credit Management Using Apruve
• Troubleshooting An Order With Audit History

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Importing & Exporting Data

• Change Your Stores Language
• Importing Data Overview
• Exporting Data
• Understanding Import and Export Fields
• Scheduled Exports
• Importing / Exporting Reward Points

Store Configuration Settings

• AmeriCommerce Cloudflare Integration FAQ
• How to put your store in "Maintenance Mode"
• Disable Domain Name Notifications
• IP Black/White listing and Priority
• Understanding Data Retention
• Rule Engine - Order Events

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Multiple Stores

• How to add a Multi Store to your AmeriCommerce account
• Setting up Categories for Multiple Storefronts
• Multiple Storefront Pricing
• Multiple Stores on one Account
• Creating a New Store
• Microstore vs. Multistore

Managing Customers

• Customer Login ReCaptcha
• Creating New Customers Accounts
• How to use Customer Types
• Resetting a Customer's Password
• Company Associations
• Require Admin Approval Before Customer can Login and See Pricing

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Users & Groups

• How to Link Sales Representatives to Orders
• What to Do if a User Account is Compromised
• User Account Password Requirements
• How to Create and Edit Users & User Groups
• Creating a User Group and Account with API Access
• Role Based Security

Reporting Tools

• Bandwidth Usage Overview
• Abandoned Carts
• Understanding Sales Reports
• How to Set-up Bandwidth Alert Notifications