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Update and Improve Back-end Tools

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    Jennie Lyons

    Re-reading this, I apologize for my snarkiness. AC has so much potential and some things haven't changed in so long that it feels like it's falling behind on many features that are commonplace on other shops. Please consider the ideas and ignore my frustrated tone. You guys are awesome and I really want AC to be the best!

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    Jack Cravy

    Hey Jennie, 

    THANK YOU for this feedback! We have been reviewing this list and we can assure you that it's not falling on deaf ears. Some of these are active workstreams and others are new to us and seem like easy fixes. Please continue to provide suggestions and areas where we can improve. At the end of the day, we're building this product for our users and your opinion is worth its weight in gold. 

    Keep them coming!

    -Jack

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    Jennie Lyons

    Yay! Thank you, Jack! I'm very excited to see what you guys can do :) 

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    Jennie Lyons

    Got another one for you guys: This goes with ticket #326855. On-Site Banners & Banner Widget Ideas.

    - Have the ability to assign on-site banners to a store. When you have stores for multiple clients, why would you want the same banner showing up on all of them? This entire feature is useless if you multiple unrelated stores.

    - Improve the grid for on-site banners so that it includes the description and/or some text (and hopefully the store). The only identifiable thing right now is the link. 

    - Add the knowledge base page back regarding the on-site banners and the banner widget. (and actually you might want to have someone go through all of the help links in the admin console to update them as needed because this isn't the only one that doesn't go to a helpful page)

    - Provide more instructions for setting up a banner widget so that we can pick and choose based on store, if it should be a static banner or rotate. 

     

    Details: 

    I was trying to set up the banner widget that is shown on the Foundation theme between the nav bar and the slider. The widget itself has no way to connect or add a banner. Aaron said that it goes with the on-site banners section. Again, no clear way to connect the widget to the banner. 

    The Help link on the banner page goes to the knowledge base homepage so I’m guessing the article explaining has been removed. The only thing I can find that mentions this widget or on-site banners is on the widget overview. It says:

    Banner Ad

    The banner Ad widget displays a rotating banner ad comprised of multiple images. The images can be set to display in any desired order.

    The Banners for this widget are set up in: Marketing > Power Features > On-Site Banners

    Also, he said "On-Site Banners area are rotated in and out of your store and are connected to all of your stores.". We have a several stores so this seems like flawed logic. 

     

    Thank you again for trying to get some of our ideas in the dev queue! 

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    Travis Musgrave

    Hey Jennie - we've started rolling out updated email templates, recently launched Apple Pay, will be launching Google Pay in Q2. There are several other great ideas you have here like updating our WYSIWYG, we'll be doing soon too. We appreciate all the feedback.

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    Joshua Artman

    Hey Travis,

    Speaking of the WYSIWYG editor, I noticed something that is kinda frustrating.  I have recently had multiple customers email me and ask me to update their product review or product question for spelling or punctuation errors. 

    When I go into edit them, the backend defaults to showing the WYSIWYG editor, so if I just edit the entry and save it,  saves it with html added by the WYSIWYG editor.  I then go view it on the customer side and it is outputting the html as text because the "Display this Review Body as HTML" checkbox is not checked.  So I have to go back in and check that checkbox and resave the entry. 

    It seems like if the WYSIWYG is going to add html to the entry, then when the WYSIWYG editor is activated it should also automatically check that checkbox so the output is shown correctly on the customer end.

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    Jennie Lyons

    YAY! Thank you so much for considering and implementing some of these ideas. You guys have clearly been working on a lot of updates and it's very much appreciated. 

    And Josh is correct. I forgot about that checkbox, but I guarantee the next time I ran into this I would have added it to the list.

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