Update and Improve Back-end Tools
I was hoping that some of the native tools would get updated when Spark Pay took over, then when AC broke off again, or when Cart took over. Here's a list of things we'd like to see changed:
- A new HTML editor for the text boxes. When someone goes in to edit, start and end fragment are auto added in and it can screw up formatting. We have non-tech people adding and updating descriptions and they don't know HTML to look at the code and fix it.
- Improve the email template editor/creator by adding fresh, engaging templates that are easy to customize. The current templates are like 15 years old. Some things on the internet have changed since then.
- Provide more conditions and actions for making rules. Can there also be 2 sections for if/than statements. All of the AND statements together and then have a section for ANY conditions.
- In places (such as rules and audits) where an email template or status if referred to by number only. Why do we need to have another screen open just to refer to a list when AC knows what the status or whatever is called.
- More payment options such as Apple Pay and mobile methods
- Custom Shipping Method - can you add an option to assign them to a specific store? Also, when you add a new custom ship method and then go to the shipping settings for an product with custom shipping, by default the new custom methods are active. PLEASE make them inactive by default. We have so many customized products and multiple stores. I can't even count how many times a custom shipping method shows up in another shop. How are we supposed to keep track, QA and fix all of the products that have custom ship methods every time we add a new one. Seems backwards to make it active by default.
- At the same time, can you add an optional field to assign a warehouse to a specific store?
- Product Edit Page General - We have mandatory fields on this page yet we get no message when we move on from that page. Why can't mandatory custom fields on the create product page or have an alert if the general page is saved without filling in those fields.
- Enter tracking # page: why can you choose to see all orders that HAVE tracking numbers and yet you can't view all orders without? Add an option to view orders from a warehouse or with a certain ship method.
- Add option to search orders using address fields
- Have more columns of info available to show on the product and order list pages. This would make QAing easier.
- Custom forms > show before page should have WAY more options than checkout and order details.
- More options for Discount Codes such as Exclude! Exclude a shipping method from free shipping, exclude an item in a category or whatever. This has come up multiple times with our clients wanting to do a promotion and we have to come up with some work around or tell them we can't do it. Add more columns to this list view as well. At least the store?
I'm sure we've come up with more ideas, but these are the things we'd most like added.
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Re-reading this, I apologize for my snarkiness. AC has so much potential and some things haven't changed in so long that it feels like it's falling behind on many features that are commonplace on other shops. Please consider the ideas and ignore my frustrated tone. You guys are awesome and I really want AC to be the best!
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Hey Jennie,
THANK YOU for this feedback! We have been reviewing this list and we can assure you that it's not falling on deaf ears. Some of these are active workstreams and others are new to us and seem like easy fixes. Please continue to provide suggestions and areas where we can improve. At the end of the day, we're building this product for our users and your opinion is worth its weight in gold.
Keep them coming!
-Jack
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Yay! Thank you, Jack! I'm very excited to see what you guys can do :)
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Got another one for you guys: This goes with ticket #326855. On-Site Banners & Banner Widget Ideas.
- Have the ability to assign on-site banners to a store. When you have stores for multiple clients, why would you want the same banner showing up on all of them? This entire feature is useless if you multiple unrelated stores.
- Improve the grid for on-site banners so that it includes the description and/or some text (and hopefully the store). The only identifiable thing right now is the link.
- Add the knowledge base page back regarding the on-site banners and the banner widget. (and actually you might want to have someone go through all of the help links in the admin console to update them as needed because this isn't the only one that doesn't go to a helpful page)
- Provide more instructions for setting up a banner widget so that we can pick and choose based on store, if it should be a static banner or rotate.
Details:
I was trying to set up the banner widget that is shown on the Foundation theme between the nav bar and the slider. The widget itself has no way to connect or add a banner. Aaron said that it goes with the on-site banners section. Again, no clear way to connect the widget to the banner.
The Help link on the banner page goes to the knowledge base homepage so I’m guessing the article explaining has been removed. The only thing I can find that mentions this widget or on-site banners is on the widget overview. It says:
The banner Ad widget displays a rotating banner ad comprised of multiple images. The images can be set to display in any desired order.
The Banners for this widget are set up in: Marketing > Power Features > On-Site Banners
Also, he said "On-Site Banners area are rotated in and out of your store and are connected to all of your stores.". We have a several stores so this seems like flawed logic.
Thank you again for trying to get some of our ideas in the dev queue!
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Hey Jennie - we've started rolling out updated email templates, recently launched Apple Pay, will be launching Google Pay in Q2. There are several other great ideas you have here like updating our WYSIWYG, we'll be doing soon too. We appreciate all the feedback.
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Hey Travis,
Speaking of the WYSIWYG editor, I noticed something that is kinda frustrating. I have recently had multiple customers email me and ask me to update their product review or product question for spelling or punctuation errors.
When I go into edit them, the backend defaults to showing the WYSIWYG editor, so if I just edit the entry and save it, saves it with html added by the WYSIWYG editor. I then go view it on the customer side and it is outputting the html as text because the "Display this Review Body as HTML" checkbox is not checked. So I have to go back in and check that checkbox and resave the entry.
It seems like if the WYSIWYG is going to add html to the entry, then when the WYSIWYG editor is activated it should also automatically check that checkbox so the output is shown correctly on the customer end.
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YAY! Thank you so much for considering and implementing some of these ideas. You guys have clearly been working on a lot of updates and it's very much appreciated.
And Josh is correct. I forgot about that checkbox, but I guarantee the next time I ran into this I would have added it to the list.
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