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Reset Invalid Login Attempts if Password is reset



1 comment

  • Official comment
    AmeriCommerce Developer

    We've tested and when you have your store configured to lock customers out after a particular number of failed attempts, there is already a mechanism in place to reset the failed attempts when the customers reset their password themselves.

    If you're finding that this is not the behavior you're seeing, please submit a support ticket, as what you are describing is the expected functionality, so there may be an issue or some other setting affecting this.

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