Add Drip Series to Abandoned Cart Email Dropdown

Completed

Mark Pingel

• March 15, 2018 16:52

I want to send 3 different emails to people who abandon their carts, at certain times.

I can manually add a customer to a drip series.

I can also send an abandoned cart email template automatically.

Why not add a feature to add all your drip series as options in the abandoned cart email template drop down.

There is no value in sending a person the same email over and over. You probably actually piss them off!

CAN I GET A HELL YEAH?!?!?!

 

-Mark

 

6

• Official comment

  

  Jack Cravy

  • April 16, 2021 04:25
  • Edited

  Hell Yeah! Available in 2021.2 ;)

  https://support.americommerce.com/hc/en-us/community/posts/1260802515109-2021-2-Release-1-4
• 

  AmeriCommerce Developer

  • May 10, 2018 14:51

  Mark, 

  Thanks for the request. We've noted it.

  I think a relatively simple way for us to add this functionality would be to add a customer rule engine response for "Customer cart becomes abandoned". Customer rules already have an action for "add customer to drop series", so we would just need to add abanded carts to "respond to"

  -- Austin

  0
• 

  Daryl Yerdon

  • December 08, 2018 22:30

  Has this been done yet? I am in the process of creating an abandoned cart email but agree sending the same exact email multiple times is not a good way to do business. Is there a way to send a different email for the follow up after the first is sent

  0
• 

  AmeriCommerce Developer

  • August 31, 2019 02:21

  [idea channel]

  0

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