Notice of Special Maintenance - June 2, 2023

Add Drip Series to Abandoned Cart Email Dropdown




  • Official comment
    Jack Cravy

    Hell Yeah! Available in 2021.2 ;)

  • AmeriCommerce Developer


    Thanks for the request. We've noted it.

    I think a relatively simple way for us to add this functionality would be to add a customer rule engine response for "Customer cart becomes abandoned". Customer rules already have an action for "add customer to drop series", so we would just need to add abanded carts to "respond to"

    -- Austin

  • Daryl Yerdon

    Has this been done yet? I am in the process of creating an abandoned cart email but agree sending the same exact email multiple times is not a good way to do business. Is there a way to send a different email for the follow up after the first is sent

  • AmeriCommerce Developer

    [idea channel]


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