Community Forums needs better Search and Search Results

Kathy Sechrist

• April 26, 2023 17:22

This community forum is the most frustrating forum I've every tried to use - and I've been using forums for 30 years.

What I'd like to see:

• More search options (search titles only, search date range, etc.)
• Query options (AND, OR, NOT)
• Sort search results (by date, relevance, etc.)
• Last modified date on search results (right now you just get a list of posts with no idea what's new and what's old until you click through on each one)

Today I'm having trouble with Google Shopping Feed and came here to see if anything has changed that would have caused my problem. I give up - it's impossible!

2

• Official comment

  

  Dalton Different

  • April 26, 2023 21:55

  Hi all, Thank you for the feedback. We will review potential improvements to the knowledge base search functionality. 
  
  For recent changes, you can view and follow our release notes here: https://support.americommerce.com/hc/en-us/community/topics/115000407294 

  
  @Kathy Sechrist - We have made changes to the Google Shopping Feed integration and updated the support article to reflect the new instructions: https://support.americommerce.com/hc/en-us/articles/201903330-How-to-use-Google-Shopping-Feeds

  Google Merchant feeds generated now support SFTP

  Due to notice from Google Merchant Center, all feeds will now be generated for using SFTP instead of FTP as they are deprecating their FTP feeds in September of 2023. Here's a guide from Google on how to setup your new feed. If you are currently using our Google Merchant feed, we highly recommend you setup a trial with DataFeedWatch by Cart.com which is integrated with Cart Storefront for even more controls and access to over 2,000+ channels. 
• 

  colin

  • April 26, 2023 17:40

  I totally agree! my solution to this has been to subscribe to the forums I want to keep tabs on, and let Gmail sort them for me. its not perfect but its better.

  1
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  Joshua Artman

  • April 26, 2023 20:25

  I would also like to be able to say, only search Feature Request, only Search KB, only search updates, etc.  Sometimes I know I saw a feature request or update about something, but when I try to use search I can almost never find it.  I end up having to page through and manually look for it.

  1

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