Status Update: Admin Users Unable to Login - May 20th, 2024

Search open shopping carts by customer email address

Completed

Comments

3 comments

  • Official comment
    Travis Musgrave

    Hey everyone - we'll be adding support for this. It will be live in Q2

  • John Beech

    Yes! It's frustrating, and I come off as an idiot when a customer is on the phone asking for help and I cannot more quickly find their cart. Searching email address would definitely help.

    0
  • Joshua Artman

    I did discover that there is a workaround for now....

    You can search for customer carts by email address, however not under Carts but under Customers.  Search for the customer email address under the Customers advanced search:

    Click to edit the customer:

    Then click Carts:

     

     

    Not as simple as if you could just search the carts screen, but you can do it.

    0

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