Notice of Scheduled Maintenance - May 29, 30, 2024

Create User Accounts with Temp Password Using API

Comments

6 comments

  • colin

    This has been an issue for us for a while, and not just with the API, creating new users from the admin end doesn't make a password. We have to tell our customers to use the Forgot Password link to make one.

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  • Jack Cravy

    Ira, can you clarify your request? Do you mean customers or store users? 

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  • Ira Saunders

    Customers.  

     

    "We like to welcome you to our store. Attached is your User ID and Temporary Password."

     

    We can't do this.

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  • Joshua Artman

    Colin:

    I just thought I would mention that there is a way to set a password for new customer, but not while creating the customer.  Create the new customer, then edit the customer and click "Reset Password":

    An extra step, but it is possible.

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  • colin

    Yes, I did know that thanks tho. I do that, but it just feels pretty inappropriate for an admin to know a customers password at any point in time. even if its temporary until they "maybe" change it. now if the reset password used a hidden random password that was emailed directly to the customer. tthat would be cool. it would be even cooler if the customer was forced to reset it upon login.

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  • Joshua Artman

     it just feels pretty inappropriate for an admin to know a customers password at any point in time. even if its temporary until they "maybe" change it

    I totally agree.  Unfortunately some of our customers just can not figure out how to reset their passwords using the forgot password link, and I end up using that to set one for them.  I generally use my password manager to generate a 15 digit random password (we have had issues if we use one longer than 15 digits). I do not save them, so it is never something I would remember.  But inevitably I get an email back from them, "Hey that worked, I will just use that one".  Would be great if we could generate one without seeing it.  In our Google Business Email as an admin I can manually set a password OR have the system email them a randomly generated one, and that option in Cart would be very helpful. I am torn about forcing a password reset, since they many times they can't figure out how to reset their password in the first place, but from a security standpoint we should....maybe have a checkbox to optionally force the password to be reset.

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