Create User Accounts with Temp Password Using API

Ira Saunders

January 03, 2023 15:50

We are able to create a NEW user account using the APIs, but there is no way to assign a temporary password and then force a new password creation upon first login.

This would be super helpful and ease the process of onboarding new users.

Thank you,

Ira Saunders

Comments

6 comments

colin

January 03, 2023 16:23
This has been an issue for us for a while, and not just with the API, creating new users from the admin end doesn't make a password. We have to tell our customers to use the Forgot Password link to make one.
0
Jack Cravy

January 03, 2023 16:27
Ira, can you clarify your request? Do you mean customers or store users?
0
Ira Saunders

January 03, 2023 16:37
Customers.

"We like to welcome you to our store. Attached is your User ID and Temporary Password."

We can't do this.
0
Joshua Artman

June 23, 2023 07:12
Colin:

I just thought I would mention that there is a way to set a password for new customer, but not while creating the customer. Create the new customer, then edit the customer and click "Reset Password":

An extra step, but it is possible.
0
colin

June 24, 2023 02:28
Yes, I did know that thanks tho. I do that, but it just feels pretty inappropriate for an admin to know a customers password at any point in time. even if its temporary until they "maybe" change it. now if the reset password used a hidden random password that was emailed directly to the customer. tthat would be cool. it would be even cooler if the customer was forced to reset it upon login.
0
Joshua Artman

June 27, 2023 05:44
it just feels pretty inappropriate for an admin to know a customers password at any point in time. even if its temporary until they "maybe" change it

I totally agree. Unfortunately some of our customers just can not figure out how to reset their passwords using the forgot password link, and I end up using that to set one for them. I generally use my password manager to generate a 15 digit random password (we have had issues if we use one longer than 15 digits). I do not save them, so it is never something I would remember. But inevitably I get an email back from them, "Hey that worked, I will just use that one". Would be great if we could generate one without seeing it. In our Google Business Email as an admin I can manually set a password OR have the system email them a randomly generated one, and that option in Cart would be very helpful. I am torn about forcing a password reset, since they many times they can't figure out how to reset their password in the first place, but from a security standpoint we should....maybe have a checkbox to optionally force the password to be reset.
0