Choose Time Zone Offset & Format Rather Than Depending on "Server Time" (49) (PD-16427)

Completed

John Robson

• May 31, 2012 08:33

It's a nightmare keeping track of time when were using another companies time zone rather than our own. All the times in the ACP including order times, abandoned cart times, etc don't show our stores time, but instead show Americommerce's Server Time. Who cares about your server time, I only care about my stores time. It's really an inconvenience to not have my store in my time. It switches to the next day even though were still in the previous day. Orders placed today, would show tomorrow even though it's still today. This is just not right! Almost every website I have an account with uses each users time zone, especially important in commerce such as ebay. If Ebay allows it, wouldn't you think your own store on your own website should allow it? All you would have to do is give people the option to change their store time and have it default to central time therefore not affecting stores that want to stay on central time. This would not affect a single person and nearly every website, even forums, ask for a users time zone. It should be very simple to implement as most sites just use a drop down with the time zone options. Much like Americommerce's server time is important to them, our stores time is important to us and if we lived in Texas, it wouldn't matter. But were 2 individual entities that do not run the same times and are not even in the same time zones. Let's quickly vote this crucial feature into implementation. I submitted a ticket to support and they agree and do indeed plan to implement this feature in the future. However time is of the essence and time is not on our side when we have to wait till "sometime in the future." Isn't it about time we start using our stores time instead of depending upon Americommerce's Server Time?

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• Official comment

  

  Jeff Campbell

  • October 28, 2020 23:41
  • Edited

  We're listening!

  Here it is in all its glory :)

  (available in 2020.5 - https://support.americommerce.com/hc/en-us/community/posts/360052155133-2020-5-Sprint-1-2)

  

   

  
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  NB

  • September 27, 2012 16:17

  Hi AC, any indication on the level of difficulty to implement this? It's been a long time coming. Feature: Store settings: [Set Store Timezone] Cheers

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  NB

  • September 27, 2012 16:26

  ...and also: Feature: Store settings : [Set Date Format] i.e. dd/MM/yyyy instead of MM/dd/yyyy

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  Joshua Jager

  • January 16, 2013 03:59

  This would be a great add. My main issue is around reporting. My stores are in Australia so, so a new reporting day begins about half way through the physical day.

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  Jan Dunlop

  • August 04, 2015 00:13

  We should also be able to set the time zone on a per store basis as we have a store for USA, NZ, UK etc...

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  James Maher

  • January 31, 2018 14:18

  Any updates on this? 

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  George Popovich

  • June 04, 2018 16:02

  There must be a good reason why Americommerce hasn't made this change but I'm hoping they can find a solution. We have cutoff times that our customers can place an order to have it shipped that day and we have to do the math to make sure we get those orders out as promised.

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  Jan Dunlop

  • March 22, 2020 20:55

  Hello, anyone home?

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  Alex Ruff

  • May 18, 2020 04:49

  We would also like to be able to set our store to reflect the time zone that we are in. We promise same day shipping on orders with express shipping placed before noon, so having the time that orders were placed at be in our time zone would be very helpful. We would prefer for our shippers to not have to do math to figure out what time orders were placed at because this adds even more possibility of human error to the shipping process.

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  Nathan

  • August 08, 2020 01:47

  progress has been made with recent update https://support.americommerce.com/hc/en-us/community/posts/360049157293-2020-3-Release-3-2020-4-Release-1-2-3-  "Added formatting setting to all ##DATE merge codes" ...but now need the timezone offset capability to be added to that new date formatting... i.e. implement this method: https://docs.microsoft.com/en-us/dotnet/api/system.timezoneinfo.converttimebysystemtimezoneid?view=netcore-3.1#System_TimeZoneInfo_ConvertTimeBySystemTimeZoneId_System_DateTime_System_String_System_String_

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  Jan Dunlop

  • October 29, 2020 01:21

  YES!!!! Brilliant thanks

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  Nathan

  • October 29, 2020 09:56
  • Edited

  I’ve just picked myself up off the floor! This could be the turning point for 2020! ;-)

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  Ricardo Gomez

  • January 01, 2021 22:38

  It is not in our Store Info > Advanced, do we need to do anything to see this option?

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  Joshua Artman

  • January 05, 2021 00:06

  Ricardo,

  My guess would be your store has not been updated to 2020.5 yet.  I know ours has not been.  You can check the software version your store is using by going to https://[YOUR DOMAIN NAME]/store/sitemonitor.aspx or adding the script I wrote to the footer of your theme: https://support.americommerce.com/hc/en-us/community/posts/360025950474-PUPT-Show-the-Version-of-the-AmeriCommerce-software-your-site-is-running-in-your-browsers-console

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  AmeriCommerce Developer

  • January 05, 2021 00:14

  Josh/Ricardo: You can also add a shortcut in chrome/edge with this javascript (a bookmarklet), this will pop up the version in a quick javascript alert:

  javascript:(function()%7B(function()%7Bvar r %3D new XMLHttpRequest()%3Br.open("GET"%2C "%2Fstore%2Fsitemonitor.aspx"%2C true)%3Br.onreadystatechange %3D function () %7Bif (r.readyState !%3D 4 %7C%7C r.status !%3D 200) return%3Bvar data %3D r.responseText.split("%26")%3Bvar obj %3D %7B%7D%3Bfor(var i %3D0%2C l%3Ddata.length%3B i < l%3B i%2B%2B)%7Bvar key %3D data%5Bi%5D.split("%3D")%5B0%5D%3Bvar val %3D data%5Bi%5D.split("%3D")%5B1%5D%3Bobj%5Bkey%5D %3D val%3B%7Dalert("Version%3A " %2B obj%5B"Code Version"%5D)%3B%7D%3Br.send()%3B%7D)()%7D)()

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