- Overview
- Add a New Address
- Using Address Book on Order Edit Screen
- What the Customer Sees
- Importing Customer Addresses
Overview
The customer Address Book is a feature in AmeriCommerce Online Store's that allows customers and site admins to save multiple shipping and billing addresses to a customer's account. Addresses saved in the Address Book can then be used at checkout and on the order edit screen -- this streamlines the checkout process for returning customers and increases conversions.
Add a New Address
To add a new address to a customer's address book, navigate to Customers > Edit Customer > General, then click Add New Address:
On the Customer Address Edit Screen:
- Enter the Name and Address
- Optionally check Default Billing and/or Default Shipping
- Click Save
Using Address Book on Order Edit Screen
Once there is a saved address in a customer's address book, that address can be selected in the Address Book field on the Order Edit Screen:
What the Customer Sees
Customers with accounts can add, view, and edit the addresses in their Address Book on their Customer My Account Page:
Once an address has been saved to a customer's address book, they can then select that address in the Address Book field on the checkout page and their address information will automatically be added to the checkout form fields:
Importing Customer Addresses
Customer addresses can be added and updated in bulk using the customer import feature located in Tools > Data Import > Customer. Below is an example customer export showing the address fields:
For more information on importing customer information, see: How to Add Customers.