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Setting up Email Alerts & Notifications

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Comments

2 comments

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    Judy Witter

    So all addresses loaded in Notification/Alerts get all emails set up for alerts? Is there a way to send specific alerts to a specific address? For example, all new order alerts go to a specific address and all informational type requests go to another address.

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    AmeriCommerce Developer

    Judy,

    That is correct -- any address in Notifications/Alerts gets all alert emails. One option to send someone only specific emails would be to set up a filter/rule in your email settings to forward emails with certain subjects to certain people.

    Another option would be to use our rule engine to trigger emails to certain addresses for particular events. You can read more about the rule engine here: https://support.sparkpay.com/hc/en-us/articles/201903920 -- It is a powerful feature and very configurable.

    Cheers,
    Austin
    SPOS Support

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