Status Update: Sites Down after Rackspace Server Maintenance pages - October 15th 2022
Notice of service disruption – October 15th 2022
We are currently aware an issue affecting a handful of online stores causing a brief disruption of service. The issue with a Rackspace server began after our maintenance window. We are vigorously investigating the issue and will post updates as they come in.
You can click the “follow” link above this post to be notified when a change or update of the issue has been made. You can also follow our status page if you would like to be informed of any disruptions in the future. We hate service disruptions as much as you do which is why our data center works 24/7/365 to help prevent and fix issues exactly like this. Thank you for your patience while we work through it.
UPDATE: 12:45 PM CDT - Sites are now accessible. Further investigation and improvements will be made to performance. We apologize for the inconveniences and appreciate your patience while we worked with third parties to resolve this issue. If you are still experiencing issues or need assistance, please reach out to our support team here.
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