It would be very useful to be able to override any automated emails triggered by an order update.
Let's say an admin changes the order status to shipped (or any other status that automatically sends a generic email), but wants to send a custom email tailored to the buyers specific unique situation, it would be nice to be able to choose to either intercept the email and alter it before it gets sent, or choose to not send it at all.
A feature that might come along with this would be to choose to "warn" any time an admin initiated action is set to cause an email to be sent before the save function happens, though I assume it would probably be easier from a programming standpoint to add an alternate function to the "Save" button called "Save and override email" or something like that, thereby adding a boolean to the save function which would cause all automated emails (rule engine or otherwise) to not fire, regardless of whether or not they exist.
This "email override" boolean could even be vetoed in a rule engine in EXTRA specific important scenarios where you want to guarantee under any and all circumstances that an rule's email action be sent. perhaps by adding an "ignore email override" checkbox to rules containing email actions.
Anyways, just thought id jot these ideas down. Thanks!
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