Payment links should bypass all ordering limitations

Completed

colin

• April 01, 2022 20:05

It seems to me that order limitations such as:

• product minimum quantities
• minimum order total $
• any other minimum quantity rule

should at least have the option of being disabled when 

• A) an admin created the order
• or B) an admin generated a payment link for the order

Admin generated orders in my mind should ALWAYS override minimum quantity requirements, or at the very least the privilege should be granted within the user roles area in case you dont want to give employees the privilege

my B2B business in particular does a lot of manual order entry and custom exceptions are often made on a case by case basis, the minimum order quantities and order values etc. really only need to be enforced when a customer organically submits an order via the front end of the site. 

Im really confused on how I am to collect payments on orders that dont meet the minimums at this point, right now it seems like the only way is to collect payment over the phone, which is very cumbersome for both the customer and the company.

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• Official comment

  

  Jack Cravy

  • March 15, 2023 16:31

  Hey Colin, we've recently launched this feature in 2023.1

  https://support.americommerce.com/hc/en-us/community/posts/13675141086747-2023-1-Release-1

   
• 

  Travis Musgrave

  • April 26, 2022 22:05

  Hey Colin - can you share some examples of situations where you are creating orders without item costs, quantity and the other minimum restrictions you're encountering?

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  colin

  • April 26, 2022 22:48

  yes,

  for example, I have a customer who I met at a trade show, I'd like to sell her a few starter items for her to sell in her store, since we spoke in person and i'm taking the order manually, I'd like to be able to pick any quantity I want to sell to her outside the minimum restrictions I impose on organic orders.

  or perhaps I split an order due to something being back-ordered, but I dont want to charge the customer for the items until they ship, the split order is below the minimum total order value, and/or the items in the order dont satisfy the minimum qty, but they did in the original pre-split order. 

  but after all, the owner of the store should be able to override any limitation don't you think? Maybe I just want to go above and beyond for a potentially valuable customer so I want to override limitations on their order to make them feel special. haha.

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