We are currently aware of an issue affecting store email deliverability for specific recipients using Microsoft domains, such as hotmail.com and outlook.com.
This is only affecting a fraction of recipients using those services.
We are vigorously investigating the issue with Microsoft and SendGrid and will post updates as they come in.
You can click the “follow” link above this post to be notified when a change or update of the issue has been made. You can also follow our status page if you would like to be informed of any disruptions in the future. Thank you for your patience while we work through it.
Update 12/28/21 11:00 AM CT The Outlook.com Deliverability Support Team has implemented mitigation for the affected IP. Please allow up to 24 hours for this to replicate completely throughout their system.
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