Send Alert to Admin when Subscription Cancelled by Customer

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Gregg Potter

• October 01, 2020 15:33

I would like to request the ability to get a notification when a customer goes into their account and turns off a subscription.  Our system requires manual deactivation of services when this occurs and if we do not know when a customer does it, we don't know to turn off services.  This seems much more important than other features already in place like notifying an ADMIN when a credit card is updated.

 

Thank you.

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  Dammon Burden

  • December 04, 2020 04:27

  That would be interesting to have in the rule engine indeed.

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