AmeriCommerce Service Disruption Update - January 07, 2020

Completed

Andrew Smith

• January 07, 2020 21:13
• Edited

3:10 PM CST -  We are currently aware of an issue that is affecting a small portion of online stores causing a brief disruption of service. We are vigorously investigating the issue and will post updates as they come in.
You can click the “follow” link above this post to be notified when a change or update of the issue has been made. You can also follow our status page if you would like to be informed of any disruptions in the future. We hate service disruptions as much as you do which is why our data center works 24/7/365 to help prevent and fix issues exactly like this. Thank you for your patience while we work through it.

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• Official comment

  

  Andrew Smith

  • January 07, 2020 22:26

  4:24 PM CST - We were able to collaborate with RackSpace and determine the issue and it has been resolved. All known sites appear to be resolving correctly. As always, let us know if you have any more questions or concerns and we'll be happy to help. 

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