Ability to disable the popup window

Angela Stelly

• October 30, 2019 15:16

Ability to disable the black popup window on order and customer lists.  It drives me nuts!

4

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  colin

  • May 25, 2022 00:06

  I would like to bring this back into the light. lately, about half the time it gets stuck open on top of the order modal, and I have to completely refresh the page to get it to go away. Perhaps put a "quick view" button on the order rather than having a giant popup on mouseover. Its really not helpful the way it is right now IMO

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  Travis Musgrave

  • May 25, 2022 13:44

  Hey Colin - this is being fixed. It will only show when hovering over the order number or product name. This will make the show/no-show behavior very contextual and intentional.

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  colin

  • May 25, 2022 15:12

  Thank you Travis, that sounds like it will be a good solution.

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  colin

  • June 09, 2022 19:02

  I just wanted to revisit this one because I noticed that it was updated to only pop up upon mouseover of the order number like you said. Thats a great start but it is still buggy. The overlay still often becomes stuck open, preventing further page interaction, requiring a refresh of the page. And when it doesn't get stuck open, it strobes rapidly  while the mouse is hovering, making it very difficult to read.

  A solution to this might be to implement a mouseover delay (user must hover over the order number for 250ms to activate the popup). this would ensure that
  A) the user intends to look at the popup, and the popup doesnt obstruct the view unnecessarily, and
  B) the popup would not strobe, because the mouseover and mouseout events would be delayed enough to ensure that the two events would be guaranteed to be sequential instead of simultaneous.

  another solution on top of the mouseover delay might be to ensure that the popup is located to the right side of the mouse, rather than the top or bottom, this will make the user able to scroll the page, and continue to preview each line item at will, unobstructed by the giant popup. it will also ensure that the popup does not come up underneath the mouse, which should prevent the strobing problem.

  Though I believe an even better solution would be to avoid the mouseover activation all together. A simple quick view icon in the icons menu seems like it would make so much more sense. it guarantees the user wants to see the popup, and allows the user to open and close the preview at will rather than dealing with cumbersome mouseover and mouseout functions.
  
  Hopefully this feedback helps :) Thanks for your time

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