10:00 AM CT We are currently aware of an issue affecting several online stores causing USPS rates to not show available for US addresses. We are vigorously investigating the issue and will post updates as they come in.
You can click the “follow” link above this post to be notified when a change or update of the issue has been made. You can also follow our status page if you would like to be informed of any disruptions in the future. We hate service disruptions as much as you do which is why our data center works 24/7/365 to help prevent and fix issues exactly like this. Thank you for your patience while we work through it.
10:44 AM CT We have identified the issue and are working towards a resolution. This will require your site to be updated. In the meantime, we suggest activating alternative shipping providers or setting up a custom shipping method for USPS until the fix can be applied to your site. See https://support.americommerce.com/hc/en-us/articles/201905690-Custom-Shipping-Methods for more information on Custom Shipping Methods. Thank you for your patience while we work to resolve this issue.
1:22 PM CT We have completed a fix and are in the process of applying it to sites. Your enabled USPS services will start appearing available again after your site receives the update. Thank you for your patience.
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