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Item Link on Order Screen goes to Edit Product

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7 comments

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    Joshua Artman

    There are times when our staff want to be able to see what the customer is seeing from there, and other times we want to look at some of the settings of a product, so I think there needs to be links to be able to do both from the edit order screen.

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    Brian Gluck

    If you are in the admin and click the link it will open the product page in a new tab. From there your Livedesign will be activated and you can easily edit the product. I get that it is an extra step, but can be done currently

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    Joshua Artman

    We never use LiveDesign, so I was not aware of this possibility.  I opened LiveDesign, and it took me a few minutes to find where you can get to the actual page to edit all the product information, not just change the Product Title or Price.  It takes multiple click get to that button (it is certainly no quicker/easier than just copying the sku and jumping over to the product editor), and the majority of our staff do not have access to LiveDesign.  A direct link to be able to edit the product would be much more straightforward and save staff time.

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    Brian Gluck

    I agree... just offering a suggestion in the meantime.

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    Joshua Artman

    Hi Brian, sorry if that response came across negatively. I was not trying to shoot the messenger... I was just trying to amplify on why this request is needed.

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    AmeriCommerce Developer

    Done and in version 2019.1.2029.1! 

    You get both options to choose from, the link will take you to edit, there is a new view icon next to it to go to the front end page.

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    AmeriCommerce Developer

    We've also been tweaking LiveDesign to make it easier as well, however, I do not think it would make getting to the product editor all that much easier, so we put it in where requested.  Thanks for the ideas!

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