PayPal is conducting testing on their payment APIs in the process of getting ready for their TLS 1.2+ transition by the June 30th deadline. As a result, some AmeriCommerce sites are receiving a Failed to complete sale transaction error message from PayPal when attempting to process payments through PayPal's Payment Pro Gateway.
To mitigate payment processing disruptions resulting from PayPal's testing, we have updated all sites that use PayPal Payments Pro to a recent software version (ahead of the June 30th deadline). For more information on PayPal's change to TLS 1.2, see: https://www.paypal-notice.com/en/TLS-1.2-and-HTTP1.1-Upgrade/
For assistance information on recapturing payments from customers, see: https://support.americommerce.com/hc/en-us/articles/224861728-Generating-a-Payment-Link
If you experience any additional issues processing payments using PayPal or have additional questions and concerns, don't hesitate to submit a support ticket.
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