Status update: Email Deliverability issues - August 9th, 2024

08:30 AM CDT  - We are aware of an email deliverability issue within our Sendgrid account effecting several online stores. This may effect Order confirmation emails, Admin User verification codes, and other emails related to your online store. We are working with Sendgrid to restore email deliverability as soon as possible.

11:00 PM CDT - This issue should now be resolved. We apologize for the inconvenience. 
Thank you for your patience during this issue. 

You can click the “follow” link above this post to be notified when a change or update of the issue has been made. You can also follow our status page if you would like to be informed of any disruptions in the future. We hate service disruptions as much as you do which is why our data center works 24/7/365 to help prevent and fix issues exactly like this. Thank you for your patience while we work through it.