Status update: Tokenex outage impacting credit card fields - April 4th, 2024


1 comment

  • Official comment
    Dalton Different

    UPDATE: 4/5/2024 11:15 AM CDT
    We are pleased to inform you that the TokenEx API has successfully recovered and has been stable for several hours. Following this recovery, we have reinstated all normal features and functionalities related to TokenEx. Our monitoring indicates that the service is now operating as expected.

    However, if you encounter any further issues or irregularities, please do not hesitate to reach out. We encourage you to create a new support ticket so our team can promptly assist you.

    We appreciate your patience and understanding during the recent disruption and remain committed to providing the highest level of service.

    Thank you for your continued trust in us.

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