Edits Not Reflected on Site

David Mioduszewski

• September 18, 2014 18:17

I am working on a "sandbox" site. I keep the Theme Editor open in one tab and the site open in another tab (& other browsers, too), so as I make html, widget & css changes I can keep track of them. Most of the time I can simply hit F5 and see the edits immediately after clicking the "Save" button.

But every so often it seems I have to wait 10, 15, 20+ minutes for any type of html / css change to take effect. I can hide a widget any time, but it was almost 30 minutes before the "Lorem ipsum" disappeared and a menu I had created to show up. I have tried F5, Ctrl-F5, Ctrl-R, adding a parameter to the end of the url, clearing browser cache.

Anyone have any idea of what is going on?

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  AmeriCommerce Developer

  • September 18, 2014 18:24

  Sounds like you may be experience server-side caching. Most things in the system clear themselves when changes are made but like you're seeing that's not always the case.

  If you're logged in to the admin in the same browser (sounds like you are) you should see a Clear Cache popup show in the top right. This is for server cache.

  There is also a menu item via the Live Design menu (Heart) > Theme Edit > Clear Server-side Cache

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  David Mioduszewski

  • September 18, 2014 19:30

  Thanks for the response - I do not see the "Clear Server-side Cache" when I go the Theme edit, nor do I get the Clear Cache in the popup (mine is on the left side). I was set up as an Administrator, but for some reason I am not getting those.

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  Nexta Brands Staff

  • October 21, 2014 13:50

  Clear your cache (Ask support about it).

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  Steve Hull

  • May 26, 2015 22:28

  This has been a new issue since the new themes and backshop were rolled out. You will also see this when updating a product description and viewing it across several websites most of the sites will be immediate but some will lag.

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