Zonos (& Avalara?) Duty/VAT Lookup Integration

Completed

Joshua Artman

• June 18, 2021 02:22
• Edited

Our UPS rep keeps suggesting that we integrate with Zonos since we ship so many items internationally. I discovered that Zonos actually provides a free API for Duty/VAT lookup: https://docs.zonos.com/landed-cost/free-duty-and-tax-api

In order to use that free API, you must install Zonos Hello (https://hello.zonos.com/), which is also a free product, and add verbiage to your shipping policies crediting Zonos for your international duties and tax lookups.

We are currently shipping items with the option to have the receiver pay the duties and taxes, but with the new rules in the UK and the EU, they are obviously trying to get us to move away from doing that.

I know that Avalara also has a similar API, but it is definitely not free, and Avalara said that AmeriCommerce has elected to not integrate with that API at this time. 

It seems like it is just a matter of time before we get required to collect the VAT and Duties at the point of sale, like we are for Sales Tax.

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• Official comment

  

  Jack Cravy

  • March 15, 2023 17:03

  Joshua, you drove this one home - thank you for championing this effort! Our conversations with Zonos had a leg up with a customer ready to use the feature if adopted. This will be available in our upcoming release.

  https://support.americommerce.com/hc/en-us/community/posts/13675141086747-2023-1-Release-1
• 

  Joshua Artman

  • August 24, 2021 02:51

  Bummer, the Free Zonos API seems to have been taken down since I posted this request.  

  We recently heard that Canada is considering requiring GST/HST to be pre-collected for shipments inbound from out of the country if you ship over a certain volume of product into Canada, sort of like the UK and EU have done for VAT.  Canada is already requiring this as of July 1 2021 for companies that sell digital products or dropship from a warehouse that is located in Canada: https://www.salestaxinstitute.com/resources/sales-tax-changes-canada-eu

  So this may soon be needed for companies that ship into Canada.

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  Joshua Artman

  • September 30, 2021 00:36

  Our UPS rep informed us that if AmeriCommerce were integrated with Zonos, the ups technology program would pay for our monthly fees for Zonos.

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  Dammon R Burden

  • October 29, 2021 22:02

  Great system. I would be interested in this.

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  Doug Thistlethwaite

  • March 16, 2022 22:24

  I am in need of this functionality as well.  How do we make it happen?

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  Joshua Artman

  • March 16, 2022 23:24

  I have been in negotiations with Zonos and UPS, and Zonos is working with us to use our UPS Digital Funds to pay for them to integrate with Cart.com/AmeriCommerce.  They are currently estimating about 12 weeks before they are ready for us to start testing the integration.

  We did find out that if you use the UPS technology program to pay for your monthly fees for Zonos, UPS requires that you only ship internationally through UPS (UPS Worldwide / UPS Mail Innovations) while they are paying those fees.

  If you choose to go with Zonos Landed Cost Guaranteed (https://zonos.com/landed-cost-guarantee) you can choose to have the Zonos fees wrapped into what is quoted to/paid for by the customer.

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