Update Total of order when order saved - I know, it sounds like a joke
CompletedI feel kind of silly making this a feature request... but here it goes:
We noticed that some orders had different totals in the dashboard than when you edit the order. We contacted customer support and they told us:
If you edit an order, you will need to select the update totals to button to recalculate.
So... When you edit the order, if you save it without clicking on update totals... Americommerce shows the correct total in the dashboard but a different total in the order, which is the data that is exported.
So, anyway, Americommerce doesn't think it's a bug, so I am doing a feature request, to automatically update totals when an order is saved? Making this world better by pointing out the obvious :)
Screenshots below, dashboard total $62.99 (correct amount), order total $105.79
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I can be on board with this.
The "Update Totals" buttons are not highly visible to users. Matter of fact, its been over two years using AC and no matter how many times I remind co-workers, they still tag the "Save" button 🤦♂️ this causes order issues.
I suggest AC either replace [ Save ] with [ Update & Save ]. Or to avoid running an unnecessary calculations, perhaps listen for input events on fields that effect totals. When fired, change [ Save ] button to [ Update & Save ].
Just spit balling here, but should definitely be addressed.
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Funny thing, I recently commented on a 6 years old post stating that Americommerce should switch to Event Listeners as when an order is updated the Payment total is not updated either, sometimes causing the wrong amount to be charged.
This was a feature request from 6 years ago Payments: Auto Update to Match Amount on Payments (2)
I hope they can address it, it's actually quite simple with Event Listeners as you mentioned
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