Sticky payment types for Subscription customers

John Tice

• February 03, 2021 20:19

I have employees, customer reps, and family members on Subscription to receive free products. This is currently allowed on the initial subscription order, but is DISALLOWED for subsequent reorders.

As a result of this limitation, EVERY subsequent re-order on subscription fails and must manually be entered. This does not make any sense. The fact that I have to pay for the limitation "correction" is irritating. I cannot believe that I am the only Americommerce customer with this problem.

 

When a subscription is created, and has a discount applied, (such as the product is free).

• Have discount that was applied to the subscription at time of original order, applied to all renewals
• Be able to set it by customer type: For example, employees get a free subscription for a product, set the customer type, and discount / price modification on the subscription.

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  Joshua Artman

  • February 12, 2021 01:24

  • Have discount that was applied to the subscription at time of original order, applied to all renewals

  It does not seem to me that you would want all subscriptions to always apply a discount code for every subsequent cycle of the subscriptions.  For example, you may only want to offer a discount that gives 1/2 off the first months subscription, not 1/2 off every subscription cycle.  I can see having a setting either in the subscription setup or maybe in the discount code setup that allows you to CHOOSE to apply the coupon to all future subscription cycles.

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