Multiple Warehouses Per SKU

Tim

• December 20, 2017 21:17

We a warehouse on the east coast and west coast (New York and California).  Most products are available from both warehouses.

Would be great to designate more than one warehouse for a product, then have AmeriCommerce determine shipping options / timing for them.

For example, if we list a product as being in the NY warehouse, it's a 5-day ship to the west coast...which causes us to lose orders from the west.  The reverse is true if our Maryland customer is viewing a product listed in AmeriCommerce as being in the CA warehouse.

Ideally, we could list both warehouses on a single SKU.  Then, it would show 1-2 day ground shipping, no matter whether they are in the east or west.

 

It would be perfectly fine with us to have all shipping options appear to the customer.  Perhaps it would show 1 day shipping as $15 (from their nearby warehouse) AND $25 for 1-day shipping (from the distant warehouse).  They would then select the least expensive of the two options and all would be fine.

Right now, we lose customers when the customer lives far from the AmeriCommerce-listed warehouse, because they think they will have to wait a week for their item.

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  Ricardo Gomez

  • October 03, 2018 20:59

  We also have items in different warehouses, the ability to assign more than 1 warehouse to an item is very good, specially for shipping calculations, the items can be bundled by warehouse.

  As of now it calculates the shipping from 2 different warehouses, making the shipping rates too high

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  Joshua Artman

  • May 20, 2021 04:10

  This is also becoming an issue for us.  We have several suppliers that dropship for us from whatever warehouse is closer to the customer.  One supplier for example has a warehouse in CA, PA and Ontario Canada.  If the customer is in the US the item will ship from either CA or PA, whichever is closer to the customer.  If the customer is in Canada, the items will ship from the Ontario warehouse.  If they are outside the US, it ships from the CA warehouse.

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  Tim

  • May 20, 2021 15:28

  This is possibly the issue that will cause us to move away from AmeriCommerce.  This and (customer-facing) multi-language support.

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