Product Questions & Answers Snapin (90)

Completed

AmeriCommerce Accounting Team

• August 16, 2009 12:10

This snapin would show on the product page, would allow customers to ask questions about a product and then be answered by the site's customer service crew or optionally by the community itself. Would be moderateable much like our customer reviews. Could have a product question forum for centralized display of all product questions and answers much like a forum. All of this would provide great SEO content and would also provide a service to the customer as well.

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• Official comment

  

  Edward Sturrock

  • August 16, 2009 12:10

  We've completed this in 2013.5+, it has moderation tools, question and answers with ratings and upvotes! It even allows you to place the Q&A widget on ANY page, content, product, category, etc. etc. This is GREAT for user generated content and for engaging your customers at a deep level. It also builds great SEO juice!
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  Steve Hull

  • December 12, 2009 13:26

  Interesting idea. more like ebay questions i guess

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  Edward Sturrock

  • October 19, 2010 15:35

  Thinking about adding an integration to Disqus as a quicker way to get this in play. That is a separate vote, so if you like that better vote for it.

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  Edward Sturrock

  • October 19, 2010 15:43

  Here is the Disqus feature if this is more to your liking. They are both sound ideas, the Disqus idea is just newer and faster to implement. http://vote.americommerce.com/forums/25843-feature-ideas/suggestions/1152005-disqus-conversation-snapin?ref=title

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  Mark Washburn

  • July 23, 2011 21:05

  I'm seeing this more and more on established ecommerce sites and have used it myself in a few cases. I agree that Disqus would probably be quick but I like the look of your customer reviews and would personally like to see something built into the AmeriCommerce suite. And I agree too that the seo benefit would be useful.

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  george

  • August 24, 2011 08:26

  This MUST be visible for seo/Google

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  Scott McKirahan

  • August 27, 2012 10:08

  Yep, Disqus could do this easily and if it makes it faster to implement than developing an Americommerce-specific application, I say go for it! Great for SEO!

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  Permanently deleted user

  • October 23, 2013 13:43

  Looking forward to my upgrade and a chance to check this out! Today has been a good day for getting voting points back.. thanks for the updates!

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