As a platform, AmeriCommerce has many different uses and ways to customize. Unfortunately, it can be difficult to find related information on customizing or implementing code, especially as a new store owner. The current knowledge base can be outdated and requires AC staff to maintain. There are many times when the current Knowledge base articles are helpful, and other times when it only leads to more questions. This leads users to search the outdated forum software in hopes of finding a previously posted question or solution. Further still, if a support ticket is opened, the social sharing of knowledge is lost and only creates extra work for customers and staff when answering the same "how-to" many times. I am suggesting an official AC Wiki that can be edited by staff, verified customers, and developers. It would allow customers and staff to share their knowledge and experiences while working with the AC platform and hopefully reduce time to implement and the learning curve associated with any software. Examples: http://wiki.lunarpages.com/
Please sign in to leave a comment.