Allow customer to delete saved cart from their account (7)
We have had several customers complain that they can create saved carts, but are not permitted to delete them if they decide that they no longer want them (called and ordered over the phone, bought from another company, just decided against it, etc). If a customer takes the effort to login to their account and delete a saved cart, what is the benefit of not permitting this. If I were the customer, i would stop using the feature when I realized this.
0
-
We had one customer retrieve their saved cart and delete every item from the cart and the cart stayed in their account with nothing in it. That did not make a very happy customer. If at very least the system hid empty saved carts we could offer an option to customers that wanted them to not show in their account any longer. 0 -
I find it surprising that this would even be a feature request. Am I missing the logic - that logic being when you delete a saved cart it goes away - maybe an are you sure Q. Yes, No at most before the deletion. Seems logical to me? 0 -
The problem is, there currently is NO way to delete a saved cart, period. A customer can not delete a cart they have saved, ever, for any reason. The only way it can be removed from their account is for them to go through checkout. 0 -
I am b2b and I wish I could use this feature cas a Pro-forma Purchase Order. Ideally my customer should be able to save their current order as a "PO Clone". for reorder which would cut down their ordering time. If they can't edit and delete a "saved" Pro-forma PO, they will be annoyed and confused. 0 -
Also, the ability to modify a saved cart by adding new items seems to be missing. 0 -
Isn't this already done? 0
Please sign in to leave a comment.
Comments
6 comments