Submit a request



  • Avatar
    Brandi Lovett - Support
    Just a little FYI for all you voters out there! Why FedEx SmartPost? When you need to ship low-weight packages to residential customers, consider efficient, economical FedEx SmartPost shipping service. By utilizing the U.S. Postal Service® (USPS) for final delivery, FedEx SmartPost reaches every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations. You can even use FedEx SmartPost to ship to Alaska, Hawaii and all U.S. territories. FedEx SmartPost is a great solution for online retailers, catalogers, fulfillment houses and direct marketers who are looking for a cost-effective means of shipping low-weight packages to residential customers. FedEx SmartPost shipping advantages — state-of-the-art technology, 25 strategically located hubs, dock-door to doorstep pickup and delivery, zone-skipping expertise, and an alliance with the USPS — all work together to provide a streamlined process and reliable delivery. Features of Service Below are some specific details about what convenient features and benefits FedEx SmartPost has to offer. Coverage to every residential address in the U.S., including P.O. boxes, APO, FPO and DPO destinations, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories. FedEx SmartPost does not pickup packages originating outside the contiguous U.S. Transit Times typically 2 to 7 business days within the contiguous U.S., based on the final destination ZIP code. Longer transit times to destinations outside the contiguous U.S. Maximum weight is 70 lbs; maximum length and girth is 130 inches. Full FedEx SmartPost tracking visibility on with estimated delivery date. No residential or Saturday delivery surcharges. Delivery scans available throughout the day. Limit of liability is $100. Customer reports via FedEx® Reporting Online.
  • Avatar
    Paul Ackley
    only problem is when fed ex hands it off to USPS its no longer insured - unless you insure it in shipworks. We use it all the time.
  • Avatar
    Derek Reiter
    It would be great to offer this to our customers. Customers that are willing to wait a couple extra days on small weight shipments. To Alaska would be great!
  • Avatar
    Shelley Neemeyer
    If this is a popular shipping option on Amazon, Ebay and Verizon why do we need to vote on it and wait for it to hit the top 10? Shouldn't it be assumed that a shipping option from Fed Ex would just automatically be an option?

Please sign in to leave a comment.

We're Here To Help

Standard Support Hours: Monday-Friday 8AM-6PM CST
Looking for Premium Support? Just ask!

Speak to a live person
1 (800) 936-9006
Submit A Support Ticket
Submit Your Ticket Here