Create a Server/Service Uptime Status (19)

Planned

Dillon

• October 23, 2017 14:41

Add a Status/Service Update page that will display when there are outages with AmeriCommerce services. A notification system to let store owners know when AmeriCommerce is experiencing issues within their system. For instance, if there is an issue where servers are down and store owners are going to experience delays send us an email. Would save time instead of us owners having found out a certain function isn't working, creating a ticket, only to find out the issue has already been detected and being worked on.

 

6

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  Clayton P

  • November 28, 2017 16:09

  The outage from last night and this morning is the PERFECT reason to get this done.

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  John Robson

  • November 28, 2017 17:47

  They don't need another reason to get this done, it should have been done a decade ago like ALL of their competitors.

  And "unscheduled maintenance from our data center" - You think? There's always some excuse for why our site goes down, but most their clients are in the dark anyway so they don't even know it happened during THE busiest shopping time of the year.

  Unscheduled maintenance, that's laughable since if someone was doing maintenance, YOU obviously knew about it, but FAILED to inform your clients.

  That's a BIG F in my book! If we used the same lame excuses Americommerce uses, we wouldn't have any customers! The ONLY way to show you care is to CREDIT your clients for your complete failure to serve them otherwise you will NEVER learn as you still haven't.

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