Default / Automatic order status on order edit (4)
CompletedConsider this scenerio - EVERY time we enter an order through order edit - which is many times per day and growing fast, we have to select and order status - which would be "awaiting payment". Then we enter all the customer payment info, and process the card. If it is successful, then we have to manually change to a payment successful status and click save.
The lazy alternative is to select the payment successful status, but then you have to watch very carefully that the payment is not declined in which case you must quickly change the status to unpaid or you will end up shipping someone's order for free - a bad deal on high ticket items!
This is an aggonizing process when you are trying to answer phones, e-mails, employee questions, etc. This is 2010 - lets apply some technology to this!
Please allow us to set a default order status to each new order entered through order edit, and another default status that automatically applies itself to the order when the payment process successfully and the payment matches the invoice amount.
Please everyone add your votes to this!
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