All of us online merchants live in fear of the cyber-shoplifters that terrorize by filing illegitimate chargebacks, etc. Worse yet is being struck multiple times by the same customer. The IP blacklist is great, but only part of the solution - many people now use mobile devices that have a different IP address every time they connect, etc. I request the ability to filter by name on the order, possibly even address - and then to have the option to either block said customer, or in my case I would prefer to receive a warning e-mail specifying that XYZ suspicious customer has placed an order - I could then review that order and make the decision to accept or reject it. Thanks for considering!
Please sign in to leave a comment.