Many times a repeat customer calls us and while we are on the phone we jump into order edit or view for that previous order in order to see and discuss that order - since many times they need the same thing again, or something slightly different, but related to the last order. At present, in order to create a new order for that customer, we must then go back to the menu bar, go to new order, type the name in, let the system search, and then select the correct customer. How much neater (and less error-prone) would it be to have on both the order view and edit pages a "Create new order from this order" button. When pressed, a new order would be created with all the same details as the previous order. Lets take it one step further and give us two buttons (could be a drop-down type setup on the "new order" button) - one of the selections would exactly duplicate the order in every respect - shipping and billing info, payment info, AND items ordered and shipping methods. The second would leave our the items ordered and shipping methods for situations when the new order was totally different than the old order.
Please sign in to leave a comment.