Default billing and shipping addresses (11)

Tim Wagner

• March 01, 2012 18:41

Make Default Billing / Shipping Addresses actually Default. Explanation: If I have an existing customer with three addresses, I can edit the customer and mark a certain address "Default Billing", and another "Default shipping". Next, I go to "New Order" and type the customer name in the search box. When the customer comes up, the default address in the billing section is the first address the customer used - NOT the default billing address. Even worse, unless we manually select that the shipping address is different than the billing, the order automatically ships to whatever billing address is selected. Default should mean default - no action required on the user's part. As it stands, unless we are paying close attention and the customer has a different shipping address from the billing, by default the order gets shipped to the billing address unless we manually override and select that there is a different shipping address. Forget and we get an irate customer!

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  Edward Sturrock

  • March 02, 2012 10:48

  Agreed, we do use it in many places in the application, we'll see about adding it to these spots too because if all of the above is true in our current version, I agree this is truly needed.

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  Tim Wagner

  • March 03, 2012 17:07

  Thank you for the response! I've tested / verified this is true in the version I am currently running - 2012.1.301.4

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  Harry Maffin

  • March 31, 2016 11:19

  My billing address is different from my delivery address.

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  Gary Anderson

  • June 13, 2016 08:48

  Did you get my payment on may 30th of $250.00

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  Helen Sapida

  • January 30, 2017 07:52

  Pls cancel the past orders. I will order next time

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  Anonymous

  • March 06, 2017 16:23

  Actually is same address

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  Christopher Hawkins

  • March 09, 2017 11:20

  My address is 1030 south foster lane Farmington AR 72730

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  Monique Santistevan

  • August 18, 2017 22:11

  Thats my home address n shipping thank you

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  SADE T. SPEED

  • September 15, 2017 00:07

  Please acknowledge that my shipping address is definitely than my billing address. Do not ship to the billing address. Please make the necessary manual changes to override this on my behalf. My name is Sade speed and my address is in Douglasville Georgia. My mailing address is the same. However my grandmother is using her billing address to help me out to purchase my orders for right now. Please acknowledge once again that I have indeed made this request and that you are going to honor it. I would like to complete this order as soon as possible. Thank you very much,. Respectfully, Sade T. Speed

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