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  • Avatar
    Alex Hagerman
    Ira, I would consider using this feature when really needed if I had to pay, but I have not had a ticket that wasn't answered within 24 hours except for weekends so hopefully your experience gets better.
  • Avatar
    sam oleske
    i would never pay...but most e-commerce sites have live chat features, this would be great for simple questions instead of opening a ticket and waiting possibly a day to hear back. I usually figure out my problems before you guys respond to my tickets.
  • Avatar
    Angela Stelly
    I too would LOVE live chat support for quick questions.

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