Let us edit our own DNS records to set up domain-based email (9)
Completed
To use a custom domain name with an AmeriCommerce site, we must point the domain to the AmeriCommerce name servers. That means AmeriCommerce hosts all the DNS records for the domain.
To set up a domain-based email service like Microsoft Outook.com or Google Apps, someone needs to create MX and TXT records for the domain. I would rather do this myself, but AmeriCommerce does not make that possible. DNS record changes have to be done by creating a support ticket, and that can take multiple iterations over the course of several days. I could do it myself in minutes if I had the capability.
Please let us edit our own DNS records. (Web hosting accounts based on cPanel support this, and even WordPress.com accounts support this as a premium upgrade.) This capability will make AmeriCommerce a more attractive platform to web designers, web developers, and IT consultants who want to provide comprehensive online solutions for their clients.
Thank you,
Fred Chapman
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Fred, when going live, you are already given the option to either point your A Record to your store's IP address, or to point the nameservers towards ours. By choosing the point your A Record, you remain in control of your own DNS and can add/edit/remove all of the records as normal. However, I agree the idea of in-app editing of your DNS records for stores that use the nameserver method would be a neat feature and would suggest this idea be more focused on that since you do currently have the capability to retain control of the DNS. 0 -
Shayne, thanks for your speedy reply. It was very enlightening! When we were ready to go live, I was told that I needed to submit a support ticket. I wasn't aware that there was another way to set up our AmeriCommerce store to use our own domain name. I certainly like the idea of retaining control of our DNS records. Can you please direct me to a help page or an admin menu item which would enable me to do that with future projects? Thanks, Fred 0 -
I'd like to see this as well. My email is hosted on a separate server from my domain and thus I would need to create a record pointing to the email server. Its much easier to do it myself than create a support ticket and wait. 0 -
I am waiting to be switched now. In the meantime, I have an error on my domain page, so for days my site has been messed up because I have to wait. I could do it myself if I had the info/instructions. It would have been done days ago already. 0 -
This was completed some time ago. This last year we also added the ability to take your own store live as well, no tickets for dns and no tickets for going live anymore.
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