Ability to receive an email notification, when a customer requests to be notified when an item is out of stock (5)

Jerry Summitt

• July 16, 2015 09:09

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  Lisa Kemp

  • August 01, 2015 13:35

  When you add the product back in stock, are the emails being sent to your customers? Mine seem to be hit or miss, mostly miss. So much so that I have turned off the ability for my customers to be notified. It is just too much of a pain to deal with manually sending the emails that weren't sending automatically.

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  Paul Ackley

  • August 18, 2015 11:43

  We use this feature all the time - and we never have a problem - we have it set up so we get notified too when emails get sent out. let me know if I can help paul@thecandylandstore.com

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  Permanently deleted user

  • October 13, 2015 11:19

  Jerry, Instructions to set up this feature is here: https://americommerce.zendesk.com/hc/en-us/articles/201907180-Adding-Notification-of-In-Stock-Status Lisa, If you are having issues with your customers receiving the notifications, we will need to troubleshoot this issue via support ticket. If a feature is not functioning correctly, we would need to fix it!

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