Overview
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Use this page to setup a Single Sign-on (SSO) flow with your Zendesk account. This allows customers who sign in (or are signed in) to your store to automatically be signed in to your Zendesk support portal.
How to Setup
1. In Zendesk Agent Settings, go to Security > End-users
2. Check the Single sign-on (SSO) radio button
3. Choose JSON Web Token
4. For the "Remote login URL" setting, populate:
https://{{ yourstore's domain }}/store/login.aspx?zndsk=15. For the "Remote logout URL" setting, populate:
https://{{ yourstore's domain }}/store/logout.aspx?zndsk=16. Login to your AmeriCommerce Dashboard and navigate to Tools > Apps and Addons > Zendesk. Copy the "Shared Secret" token and paste it into the setting on this page.
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