How will this affect my current website?
We are introducing our users to the fastest performance managed DNS money can buy, integrating a new Global Content Delivery Network, improved Web Application Firewall, Load Balancer, Argo Smart Routing, SSL Automation and of course one of, if not the best, Denial of Service (DDOS) protection & mitigation services in the world.
Will this cost me anything?
Absolutely not. The upgrade is 100% free and available to all of our loyal customers.
Does my website have to be served with Cloudflare?
Yes. Due to the structure of our partnership with Cloudflare and to deliver the upgrades our customers deserve, we will be requiring all of our online store to be served by Cloudflare.
Is AmeriCommerce still hosting my online store(s)?
Yes. Cloudflare is not hosting your website. Think of it as a pass-through that will help protect your website's traffic and visitors, keeping your website safe from unwanted attacks while improving performance.
Will my online store experience any down time during the switch?
Please make sure you have followed all instructions from our support team and knowledge base articles regarding your DNS changes in order to keep any mistakes from happening. You are not expected to experience any down time during your switch if all instructions are followed properly. Your online store is still being hosted in the same spot so if all else fails, your old settings will still function.
What happens if something goes wrong?
If, for some unforeseen reason, you incur any issues - don't worry. You can always temporarily revert your settings back to the way they were if you feel something isn't right and update us in the ticket with your issues.
How will this affect my bandwidth?
Bandwidth should reduce on average. We are awaiting on final testing of all online stores, but so far the results have come in that your online store SHOULD see a decrease in overall bandwidth (not a guarantee).
How will this affect my website’s speed?
Speed should increase on average. We are awaiting final testing of all online stores, but so far the results have come in that your online store SHOULD see a decrease in load time (not a guarantee).
What is a CDN (Content Delivery Network)?
A content delivery network is a network of servers that deliver your online store to users in a faster and more efficient manner by holding (caching) your files on servers very close to where your visitors are all over the world. Cloudflare serves one of the industry's most popular and highly touted CDN's in the world.
How can I change my DNS settings to point to Cloudflare?
We recommend waiting for our team to contact you regarding those instructions as it may differ depending on your DNS provider or Domain Registrar.
What if AmeriCommerce controls my DNS?
Then your website has already been set up to filter through Cloudflare. Enjoy the upgrade!
How does this affect my SSL?
Customers moving to Cloudflare that have a pre-existing dedicated SSL will be automatically upgraded to the AmeriCommerce Automated SSL. There is nothing you need to do. In fact, we provide this upgrade free of charge to the date your previous SSL would have expired. You will still receive a renewal reminder 90 days ahead of your previous SSL expiration date. It is at this time you will receive the opportunity to:
- Stay on Automated SSL
- Renew your previous SSL
- Revert to our shared SSL
Although we highly recommend the hassle-free Automated SSL, we understand certain customers would like to keep their existing certificates regardless. If that is the case, please submit a support ticket and we will discuss getting your previous SSL re-keyed and installed.
What is an Automated SSL?
The AmeriCommerce Automated SSL is a new feature that we are proud to offer from our partnership with Cloudflare. Our Automated SSL feature offers all of our customers a Domain Validated SSL certificate for their custom domain name for a fraction of the price of a standard SSL certificate, while also preventing expiration and renewal problems. Instead of an annual expiration date like other certificates, you can opt-in for this to be added to your monthly plan and never have to worry about renewing or expiration dates. For more info, see here: https://www.americommerce.com/Auto-SSL