Dillon Gage Precious Metals

• Overview
• Gathering and Applying Your Dillon Gage API Credentials
• Configuring Dillon Gage App Settings
• Syncing Products and Configuring Warehouse Settings
• Status Mapping for Products
• Sync Options and Manual Syncing
• Troubleshooting and Additional Resources

Overview

The Dillon Gage integration allows store owners to sync products, pricing, and product statuses from Dillon Gage’s precious metals inventory to their online store. This guide walks you through the process of gathering the necessary credentials, configuring the app settings, syncing products, and mapping product statuses for successful integration with your eCommerce platform.

Note: This integration is primarily designed for businesses handling precious metals and wholesale pricing structures. Ensure you have an active account with Dillon Gage (a.k.a. FizTrade) before proceeding with this setup.

Gathering and Applying Your Dillon Gage API Credentials

1. Obtain Dillon Gage API credentials: You will need to obtain your API URL and API Token by contacting Dillon Gage. Their API is called FizConnect. You can register here or access your account at connect.fiztrade.com to retrieve these credentials. 
2. Apply API URL and Token: Once you receive your API credentials, log into your store’s admin dashboard and navigate to Tools > Apps & Addons > Dillon Gage.
3. Enter Credentials: In the App Settings section, enter the API URL and API Token provided by Dillon Gage into their respective fields.
4. Mark the Integration Active Click Save to apply your credentials. This will activate communication between your store and the Dillon Gage platform.

Configuring Dillon Gage App Settings

The app settings allow you to adjust the pricing markup and assign categories for new products synced from Dillon Gage. These settings ensure that new products are properly categorized and priced in your store.

1. Base Price Markup: Enter a percentage in the Base Price Markup field to increase the base price of products imported from Dillon Gage. This markup is added to the ask price from Dillon Gage.
2. Retail Price Markup: Enter a percentage in the Retail Price Markup field to adjust the retail prices from the Base Price. 
3. Default Category for New Products: Select the default category where new products synced from Dillon Gage will be placed. You can adjust this setting based on how you organize your store’s product catalog.

Tip: If you’re unsure how much to markup, consider reviewing competitors’ pricing or consulting your sales team to set competitive prices.

Syncing Products and Configuring Warehouse Settings

Warehouse Configuration: The warehouse is used to identify products from Dillon Gage. New products will be assigned to this warehouse when synced.

1. Create a new warehouse (Settings > Shipping > Warehouses) and only use this warehouse for products synced from Dillon Gage. Products assigned this warehouse and not in the Dillon Gage API response will be marked as out of stock.
2. Warehouse Selection: In the Warehouse for Dillon Gage Products dropdown, choose the warehouse that will store products imported from Dillon Gage.

Import Settings: You can choose to import only active and live products from Dillon Gage, which is recommended for better inventory management.

1. Toggle the Import Live Active Sell Products Only option to On. This setting will only sync products marked as active for sale on Dillon Gage’s platform.

Status Mapping for Products

To properly display product statuses on your store, you need to map the live and non-live product statuses from Dillon Gage to your store’s product statuses.

1. Live Status Mapping: Use this field to map the status for products that are actively available for sale from Dillon Gage. Choose the status that reflects "In Stock" or similar on your store.
2. Not Live Status Mapping: This field is for mapping the status of products that are no longer live on Dillon Gage. You may want to map this to an "Out of Stock" or "Inactive" status.

Once these statuses are set, your product listings will automatically update their availability based on the synced information from Dillon Gage.

Sync Options and Manual Syncing

You can control how frequently the product sync occurs and manually sync products if needed.

1. Sync Interval: Select the frequency at which you want to sync products from Dillon Gage. Options include manual sync, 15 mins, 30 mins, 60 mins, 2 hours, 4 hours, 8 hours, and 24 hours.
2. If you prefer to manually trigger a sync, click the Sync Now button located in the App Actions section.
3. You can view the history of past syncs by clicking Sync Logs History.

Note: Manual syncing may be useful during setup or after making significant changes to your product catalog.

Troubleshooting and Additional Resources

1. Integration Active: Ensure you have the Integration Active toggle enabled at the top of the App page.
2. Invalid API Credentials: Double-check your API URL and Token. If they’re incorrect, the integration won’t work. Contact Dillon Gage support if you’re unsure about your credentials.
3. Sync Failures: Check the Sync Logs History to identify any errors that occurred during syncing. Errors might result from missing product data or other configuration issues.
4. Product Not Appearing: Ensure the Import Live Active Sell Products Only setting is enabled to sync active products only. Additionally, verify that the product is live in Dillon Gage's inventory.