Zonos

Table of Contents

• Overview
• Key Features
• Requirements
• Integration Steps
• Configuration Steps

Overview

Zonos provides technology to simplify the complexities of international commerce, making it scalable and accessible to everyone. They create products that allow businesses to take full control of their cross-border trade experience. Their SaaS solutions alleviate the headaches of cross-border trade with APIs and software that provide businesses with the tools and data they need to scale globally, including the only true landed cost solution on the market.

Cross-border selling can be daunting, but Zonos makes it easy. Zonos is a technology solution that automates and simplifies the complexities of cross-border selling, all while you maintain complete control of your business, data, and packages. Zonos has over ten years of experience in cross-border technology and helps retailers grow their business globally without the usual pitfalls. Prioritizing the international customer experience is essential to success in the global market. Using Zonos helps drive repeat customers and increase orders by providing transparency and a good customer experience.

Key Features

• Reduce rejected packages - Zonos calculates, collects, and remits all of the duties, taxes, and fees associated with international orders. Improve the shopping experience for your international customers by allowing them to pay these costs upfront, giving them landed cost transparency and faster customs clearance, and reducing the risk of rejected packages.
• Cross-border compliance - Simplify cross-border selling for your business with automated cross-border tax compliance, including in-country tax registration, threshold monitoring, and accurate calculation, collection, reconciliation, and remittance.
• Automated HS classification - Stay compliant with accurate product classification codes. Zonos Classify can quickly and easily harmonize your products. Classify your entire catalog at once or look up HS codes using product descriptions or images.

Learn More about ZONOS:  https://zonos.com/ 

Requirements

To begin the process of setting up Zonos Payment integration, users will need to acquire credentials from Zonos. Learn more here: https://zonos.com/docs/account/retrieve-graphql-key 

Integration Steps

1. Go to Admin Panel, navigate to Tools > Apps and Addons > Zonos 
2. Enter the API key you obtained from Zonos

Configuration Steps

1. In the Zonos Settings, configure the Currency, Landed Cost Type (DDP or DDU), and Sales Type (not_for_resale or for_resale).
2. Zonos will send 'Order Complete' updates by default, however, we can disable this in support by request. NOTE: Phone Number for Shipping Address is required field for Order Complete updates. Please make sure phone number is not optional for Shipping Address.

3. Select the Order Status when you would want to send Order Complete updates to Zonos.