Table of Contents
Overview
Connecting your Cart.com Storefront online store and Marketplace Management systems enables you to import product information, inventory, order information, and more into Cart.com. This integration provides an easy way to manage inventory synchronization with Amazon, Walmart, and/or Ebay, and use Amazon FBA for fulfillment.
If you:
- Need a solution to keep your Storefront online store inventory synchronized with your Amazon, Walmart, and/or Ebay inventory,
- Want to fulfill your Storefront orders using your Amazon FBA inventory using Amazon Marketplace Management Fulfillment,
- Or want to expand to Marketplace Management and use your Storefront product catalog data as the starting point for creating listings in marketplaces
This integration will provide an easy way to manage everything.
Key Features
- Products: Import core product information as well as variation relationships from Storefront into Marketplace Management, including item number, item name, manufacturer part number, variants, and more.
- Inventory: Import Storefront products and inventory data into Marketplace Management.
- Orders: Import unshipped orders information from Storefront into Marketplace Management based on the order mappings you define upon integration.
Marketplace Management will always import "Approved – pending shipping" orders by default.
Any other order status that you map to "unshipped" will be imported as unshipped.
Learn More about Seller Active: https://www.selleractive.com/
View Seller Active Documentation: https://www.selleractive.com/support
Requirements
To use this integration, you will need to have created a Cart.com Console account and follow the steps outlined below.
If you do not have a Cart.com login for both your Marketplace Management and Storefront accounts, go to cart.com and click "Sign In" in the upper right. From there, select "Create Account" and create an account using the same email address that you use to log into Marketplace Management and Storefront.
For Marketplace Management: Contact support@selleractive.com or your Marketplace Management onboarding manager (who is assigned when you create your Marketplace Management account) and submit a request to link your accounts so you can login via the Cart.com page to access Marketplace Management. If you used an email that is different from your Marketplace Management login, please provide that other email address to Support.
For Storefront: Contact Storefront Support or your Marketplace Management onboarding manager to request your Storefront account be linked to Cart.com. Please provide the following information:
- Store name
- Cart.com Console username (if there is an existing account)
- Which Storefront users need to be migrated
If you have multiple stores on Storefront, you will need to create new Marketplace Management accounts as child accounts for each one. At this time, a single Marketplace Management account cannot be used to connect and manage inventory for multiple Storefront stores.
If you have variations on Storefront, they will need unique SKUs (Item Numbers in Storefront) in order to be imported into Marketplace Management. Creating variant inventory item number combinations in Storefront will allow you to create unique Item Numbers for each variation and enable them to be imported into Marketplace Management.
To create variation combinations at the product level:
- Go to Edit the Product → Inventory → New variant inventory item, then confirm the item number combinations are correct and create them. (You can also change item numbers after they've been created.)
- It's also possible to change this in bulk via import by going to Tools → Data Import → Product Variant Inventory.
- If you're not tracking variant inventory on Storefront, contact your onboarding manager to discuss how to set inventory for variations in Marketplace Management on the marketplaces.
If you would like to start tracking inventory for specific variants in Storefront, you can enable the following:
- Variant inventory tracking at the product level
- Set the In Stock Status to allow backorder (this is an important step to take to prevent items from going out of stock)
- Overall inventory tracking (found under Settings → Catalog)
Reach out to Storefront Support if you need further assistance setting up or tracking variants.
Integration Steps
Step 1: Set up your integration
Open Marketplace Management, then go to Settings → Integrations, select "Add Sales Channel" and select Cart.com.
Select the Cart.com Storefront you wish to connect. You can only set up one connection at this time. Click “Connect” to authorize the integration.
You will be redirected back to this app to continue your setup while your products and listings are automatically being imported.
Step 2: Meet with your onboarding rep to discuss your desired workflow
Your rep will help you find the best options to use when setting up your account in order to ensure you’re getting the workflow you need.
Step 3: Set up your account based on what want to use the integration for
If you need a solution to keep your Storefront online store inventory in sync with your Amazon, Walmart, and/or ebay inventory, please see the following:
If you want to fulfill your Storefront orders using your Amazon FBA inventory using Amazon Marketplace Management Fulfillment, see the following:
- How to set up Amazon for Marketplace Management Fulfillment
- Learn more about Amazon's Blank Box (unbranded boxes) and blocking Amazon Logistics as a carrier options
- Learn more about fulfilling orders using both FBA and non FBA inventory
- How to "go live" and turn on outbound settings
If you want to expand to multichannel and use your Storefront product catalog data as the starting point to create listings on the marketplaces, see the following:
Note: At this time, publishing listings from Marketplace Management to Storefront is not available. We'll keep you updated on future capabilities.
Troubleshooting
When adding, importing, and managing inventory, please note:
- Inventory that a user has in Storefront will not overwrite existing inventory in Marketplace Management, unless SKUs that only initially existed in Storefront upon integration are imported.
- For new SKUs from Storefront imported into Marketplace Management, the “on hand” inventory quantity will be imported into the user’s default warehouse.
- If you would like Marketplace Management to be your source of truth for managing inventory, once you have reviewed the pre-go live checklist for managing inventory (quantities) from Marketplace Management, you can turn on outbound quantity settings within Marketplace Management for Storefront and allow Marketplace Management to keep Storefront on hand quantities up to date with the available inventory inside of Marketplace Management.
Have any questions on how to get started or go live? Reach out to support@selleractive.com or your assigned onboarding rep.