Company Associations give the customer the option to act and order as a single person, or as a whole group. With specific association to a company they are a part of, they can make orders for each company. This is especially useful in terms of b2b sales.
Note: When an employee associated with a company places an order, the order confirmation emails will go to the company email address instead of the customers. However, the employee's customer information will be what shows on the order in the admin.
Turning on Company Associations
Company Associations can be enabled by navigating to Settings > People > General
Creating the Associations
To create a Company Association the first thing you need is a company, which is actually just a customer. You can create a new customer and fill in the basic information to your liking. The only important fields to take note are the First and Last name fields, which is what the associated customers will see on their MyAccount page. Generally no one should be logging into the actual company itself, since it is just used to link the customers together.
1. A customer can be linked to a company by navigating to Customers > Edit Customer > Marketing.
2. Once on this page you can type in the name of the Company you created
3. Then, select it in the search results.
4. Next, choose “Company” as the association type. You can also choose to add these associations from the company’s customer edit page, in which case you would add the customer’s as “Employee (I’m the Company)”.
How the Customer Uses it
Once a customer is linked to a company, all orders they place will also be linked to that company. Allowing other customers who are associated with the same company to view the same order history. If a customer is linked to multiple companies or company locations, they can specify which one their orders will be placed with via a dropdown on their MyAccount page.
This dropdown will also filter the Order History results to show only orders from the currently selected company: