Submit a request

Creating a Contact Form

Follow

Comments

6 comments

  • Avatar
    Eric Waddington

    Where do we get the merge code for a custom form so we can insert it into a page? I am trying to add it as a widget to a page but there is no way to select which of my custom forms I am trying to add - it just has "Contact Form" as an option, and it seems that perhaps a merge code is how you associate it with the corresponding custom form..?

  • Avatar
    Brandon Young

    Eric, To do this you can follow this link <a href="https://americommerce.zendesk.com/hc/en-us/articles/204983764-Adding-Contact-forms-to-Content-Pages" alt=" Adding Contact forms to content pages" >Merge Code</a>.
    Basically you go to the page you want it on. Create a contact form widget and then scroll to the bottom and click Enable Merge Code. Make sure to copy the merge code and then paste it into the page where you want it.

  • Avatar
    Judy Witter

    How do you adjust the default sizes of individual text boxes?

  • Avatar
    Austin Smith

    Judy,

    There's not a setting to change the size of the input text boxes; however, CSS can be used to resize them. Use your browser's inspect element on the input boxes to get their ID/Class; then use that to target the input boxes in CSS.

    Here's an example:

    .FormFields input, .Formfields textarea {
    width: 300px;
    }

    Cheers,
    Austin
    SPOS Support

  • Avatar
    Chris Tong

    Is the data from the submitted contact forms stored anywhere? Or are the emails the only record?

  • Avatar
    Eric Waddington

    Unfortunately I believe it is just the emails. Massive oversight if you ask me, because they are relying 100% on email reliability, which we all know is impossible. As far as I know, there is no ability to cross-reference submissions (or even a count) or anything to see if you missed a lead.

Please sign in to leave a comment.