eProduct Set Up

• Overview
• eProduct Setup

Overview

An eProduct is an electronic product with no physical form; examples of eProducts are music/video downloads, eBooks, or PDF files. Gift Certificates are also a special type of eProduct. eProducts can be set up to allow multiple or single downloads, have unique serial numbers, and more.

AmeriCommerce online stores provides a truly secure system to sell downloadable files online. Unlike other systems, AmeriCommerce doesn't just hide or mask the URL of the file. The system streams the file from an offline server. This removes the risk of your file being obtained by a spider or hacker.

AmeriCommerce online stores streams the file to the customer, a direct link is never supplied.  As an extra security measure, the streaming link is unique for each ordered item.  The system checks to make sure that an item was purchased by the customer before the file streams to the customer for downloading.

eProduct Setup

This is handled in the eProduct tab of the Product Editor.  From there you can determine a range of options covering delivery method to accessibility.  The following steps describe the details related to each option.

1. Change eProduct Delivery Type from "Not an eProduct" to one of the two delivery options. Email a delivery link - unique URL will be generated for each order requires the customer to enter a password to begin the download.  The second option does not require this password verification.

2. Enter the Delivery Link URL.  This is the location the file is coming from on your site.  It MUST be located on your site for the transfer to complete.
3. Select a Delivery Link Action.  This determines how the customer will download the file once the link is clicked.  Send to Page will redirect the customer to the file's address.  File Download downloads the file through a download manager, without redirecting the customer.
4. You can allow multiple downloads by enabling the Allow Multiple Deliveries ​option. This is not checked by default.
5. Set the amount of time until the verification link in the customer's email deactivates. 0 is the default and does not set an expiration date. Expiration date is set from the date the order is placed, not when approved or the email is sent. Use whole numbers only.
6. Serial Number File Path:  Assign a serial number for this eProduct from a text file. One number per line, removes the serial when its assigned.   Make sure to randomize your file path to increase security. .
7. Save the changes when you finished.

Now you can get started supporting software, audio, video, books, and other eProducts through your store!

To configure your store for eProducts, go to Settings > Catalog > General and scroll to the eProduct Settings.

Next, set the email template for eProduct Delivery, and choose when it sends. If this is set to Ordered, the email will send even if the payment is declined.

Amazon S3 Access Key: Used for EProduct Delivery: Please see  Deliver eProducts Using Amazon S3

Amazon S3 EProduct Bucket: Please see How to Setup Amazon S3 for use with eProducts

Setting for Serial Number delivery:

• Add the text / instruction for the clients once they have the serial number. You will need to add the merge code ##SERIALNUMBER## to the Email message found on the eProduct tab when editing a product. The ##EPRODUCTS## merge code would be used in your email template to pull in the message and serial number(s) from this field.

• In the theme manager navigate to Pages> Customer My Account Page > HTML Editor  and add $$SERIALNUMBER$$.
• $$SERIALNUMBER$$  is only supported under the "My Downloads" section of the My Account page. It cannot be done as a single top-level merge code on the My Account Page.