Warehouse/Drop Shipping Email Notifications
Overview
Warehouses are an integral part of the Cart.com online store system. A default warehouse is required, and any warehouse can be set as the default warehouse. This is used to determine the origin address of your packages.
If you ship from multiple zip codes or from distributors, you can define these origins as Warehouses.
Defining a Warehouse
To define a Warehouse, navigate to Storefront > Settings > Shipping > Warehouses and click New to create a new warehouse.
Warehouses require a name, postal code, state,and country, and click Save (all other fields are optional, depending on your requirements):
Whenever a product is first created, it will automatically use the Default Warehouse. To override this functionality and specify a different warehouse for a product, Edit the product in Catalog > Products > Edit Product. Here you can choose the Warehouse from the drop-down menu:
This can also be set through the Data Import tool as well.
Warehouse Settings
Set as Default: Sets this drop shipper or warehouse to be the default. If any others are set to default, they will not be after this one is saved. Products that have a warehouse set to "Default" will use this warehouse.
Email Address: the email address for the drop shipper or warehouse. This must be set in order for the drop shipper to receive email alerts when a new order is placed or when payment is received on an order.
Status URL: The URL for the status of the drop shipper or warehouse.
New Order Notification: The email template that will be mailed to the drop shipper or warehouse when a new order is placed. To turn this feature off, select "[NONE]" from the drop-down list.
Payment Received Notification: The email template that will be sent when payment for an order is received. This feature can be disabled by selecting "[NONE]" from the drop-down box.
Warehouse/Drop Shipping Email Notifications
Emails can be sent out to a Warehouse/Drop Shipper automatically when an order is placed and paid for. Navigate to Settings > Shipping > Warehouses and edit the desired Warehouse.
The “Email Notifications” section is at the bottom of the “Edit Warehouse / Drop Shipper” window.
Under New Order Notification and Payment Received Notification the notification should be set to Payment Received (Drop Shipper).
This triggers the Payment Received (Drop Shipper). It sends to your designated warehouse every time an order has been created or payment is received for an order. This email is the system default email that includes the pre-defined merge codes you will need.
If you wish to use another email to send to your warehouse or simply modify the default Payment Received (Drop Shipper) email, you can make those changes in the Email Template List.
Learn more about Email Templates from our Email Templates Overview article.