- Overview
- Adding Related/Upsell Products to a Product Manually
- Adding Related/Upsell Products Via Import
- Using the Upsell/May We Suggest Page
- Display Related/Upsell Items on the Shopping Cart Page
- Display Related/Upsell Items on the Product Details Page
- Giving a Discount on Upsells
Overview
In AmeriCommerce online stores, your products can show multiple upsells, cross-sells or both. We have related products and upsell products to achieve this.
This article will cover adding and displaying related/upsell products. They can be added to individual products manually or in bulk via Import. They can be displayed using the Upsell/May We Suggest Page or on other pages via widget such as the shopping cart or Product details page.
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Pro-Tip: Auto-Association Related items will automatically be associated to one another. If you relate Product A to Product B, Product B will be related to Product A as well. However, Upsell items are a one way relationship. There is not a setting to adjust this. |
Adding Related/Upsell Products to a Product Manually
To manually add a related/upsell product to a product, go to Catalog > Products > Edit Product and select the Related Products or Upsell Products Tab.
Once on the Related or Upsell Products tab, search for the products you'd like to relate and select the products from the dropdown:
Click "Save"!
Adding Related/Upsell Products Via Import
To Apply Related/Upsell products in bulk you can use our product import and use the "RelatedItemsList" column. It is suggested to add a few manually and perform a product export to see the proper format. The field definition is as follows:
| RelatedItemsList | (list item) List of items that are related to this one. Must be an already existing item in the database. Separate each property with a tilde (~) and each related item set with a pipe (|) character. The format is (ItemNumber~IsUpsell~UpsellPrice~FreeShipping~SortOrder). Example: ItemNr1~true~9.95~false~0|ItemNr2~false~0.0~false~1 |
To remove Related/Upsell associations without data present to overwrite the current values, you can use an import to remove them by using <<DELETE>> in the "RelatedItemsList" column.
Using the Upsell/May We Suggest Page
Another useful feature AmeriCommerce online stores offers is the Upsell/May we Suggest page. Find this in the Pages section of the theme:
This page allows you to show Related items or anything you choose after you click Add to Cart on a product.
To enable this, go to your Global Theme Settings and find the Show Upsells When (May We Suggest) setting.
Display Related/Upsell Items on the Shopping Cart Page
To show Related/Upsell products on the Shopping Cart Page, add either the Product Display or Carousel widget to the page. The Product Display widget has a special Product Display type that is you can use on the Shopping Cart page. This will show Related Items for the items in the cart.
Navigate to Themes > Edit Theme > Pages > Shopping Cart > Widgets and Add a Product Display or Carousel Widget. Then change the product display type to "Related Items From Cart" and Save.
This will also cause the Show Products setting to appear. This allows you to choose what to display. You can choose Upsell Only, Non Upsell Only or Both (Upsell and Non Upsell.) The default is to show both.
Note: The Carousel widget does not have this option and defaults to showing both.
Display Related/Upsell Items on the Product Details Page
To show Related/Upsell products on the Product Details Page, add either the Product Display or Carousel widget to the page.
Navigate to Themes > Edit Theme > Pages > Product Details > Widgets and Add a Product Display or Carousel Widget. Then change the product display type to "Related Items" and Save.
This will also cause the Show Products setting to appear. This allows you to choose what to display. You can choose Upsell Only, Non Upsell Only or Both (Upsell and Non Upsell.) The default is to show both.
Note: The Carousel widget does not have this option and defaults to showing both.
Giving a Discount on Upsells
If you want to offer an Upsell Item at a discount, navigate to the Upsell tab in the Product Editor. Edit the product and change the price. This is not available on Related Products, only Upsells.
The product's new upsell price will display where appropriate.
If you click the product's link into the product it will keep the upsell price and show it as a Sale Price